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Area Manager
Newcastle upon Tyne and Surrounding areas
£14.50 per hour
0191 265 7277
recruitmentnewcastle@minstercleaning.co.uk
Further Info:
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Further Information
Monday to Friday
Job Description: Area Manager – Commercial Cleaning
Location: Newcastle upon Tyne and Surrounding Areas
Salary: Competitive with additional benefitsMinster Cleaning, a leading provider of commercial cleaning services in Newcastle, is seeking an experienced and motivated Area Manager to join our dynamic team. This is an exciting opportunity for a professional with expertise in the commercial cleaning sector to take ownership of managing circa 60 clients while fostering positive relationships and ensuring service excellence.Key Responsibilities
• Client Management:
• Build and maintain strong relationships with clients, acting as their primary point of contact.
• Liaise with clients via telephone and face-to-face to address any concerns, provide updates, and ensure satisfaction.
• Team Collaboration:
• Work as part of a supportive and friendly team, sharing insights and strategies for continuous improvement.
• Provide guidance and support to site teams, ensuring they deliver high standards of cleaning services.
• Problem Solving:
• Act proactively to identify and resolve operational issues promptly.
• Develop practical solutions to meet the individual needs of clients and sites.
• Operational Oversight:
• Oversee the cleaning schedules and quality standards across multiple sites.
• Ensure compliance with company policies, health and safety regulations, and client specifications.
• Resource Management:
• Utilise company resources effectively, including the allocation of staff and equipment.
• Use company-provided tools (mobile phone, iPad, etc.) to streamline operations and maintain efficient communication.Ideal Candidate Profile
• Proven experience in the commercial cleaning sector, with a track record of managing multiple sites and teams.
• Strong interpersonal skills, with the ability to build rapport and maintain trust with clients and colleagues.
• Excellent problem-solving skills, demonstrating resourcefulness and a proactive approach.
• Highly organized and detail-oriented, capable of managing competing priorities.
• A team player who thrives in a collaborative environment but can work independently when required.
• Confident and professional in both telephone and face-to-face interactions.
Benefits
• Competitive Salary: Reflective of experience and industry standards.
• Salary Sacrifice Car Scheme: Access to a tax-efficient scheme for personal vehicle use.
• Pool Car Access: Free use of a pool car for daily operational tasks.
• Technology Package: Company-provided mobile phone and iPad for professional use.
• Generous Pension Plan: Contributions to secure your future.
• Comprehensive Benefits Package: Includes cashback on shopping, healthcare support, and more.
Why Join Minster Cleaning?At Minster Cleaning, we pride ourselves on our supportive team environment and commitment to professional development. As an Area Manager, you’ll play a key role in shaping client experiences while enjoying a fulfilling career with plenty of room for growth.
How to ApplyTo apply for this exciting role, please send your CV and a cover letter detailing your experience and suitability for the role to sbibby@minstercleaning.co.uk.
Applications will be reviewed on a rolling basis, so early submission is encouraged.
Join our team and help us deliver exceptional cleaning services across Newcastle and beyond!
Contact details:recruitmentnewcastle@minstercleaning.co.uk
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